Privacy Policy

At Crazy Hobbies (crazyhobbies.com.au), we value your privacy and are committed to protecting your personal data. This policy explains how we handle your information in compliance with the Australian Privacy Act 1988.

1. Information We Collect

To provide high-quality hobby products and support, we collect the following types of information:

• Personal Identifiers: Name, account login details, and contact preferences.
• Contact Details: Email address, phone number, and physical addresses for shipping and billing.
• Transaction Records: Details of the RC cars, planes, parts, and accessories purchased from us.
• Technical Usage: IP addresses, browser types, and interaction data with our online store.

2. Use of Information

We use your data strictly for business operations, including:

• Processing and shipping your orders efficiently.
• Providing technical advice and warranty support for your equipment.
• Improving our website performance and product range.
• Managing secure account access and preventing fraudulent activity.

3. Data Security & Payments

Your security is our priority. We utilize industry-standard encryption for all data transfers. For financial transactions:

• We use secure payment gateways (Shopify Payments, PayPal, Afterpay, Zip).
• Full credit card details are never stored on our local servers.

4. Third-Party Disclosures

We do not sell your personal information. We only share data with essential service providers, such as:

• Logistics Partners: Freight and courier services required to deliver your gear.
• Compliance: Regulatory bodies where required by Australian law.

5. Your Rights

As a consumer in Australia, you have the right to request access to your personal data, ask for corrections to inaccurate information, or withdraw consent for marketing communications at any time.